Account integration: password change required
The affiliate program wants you to change your password before it lets anyone sign in, so we could not collect your stats for this account.
What it means
The program has marked your password as expired or due for a change. Until you set a new one, every sign-in is stopped at the change-password screen, including Routy's. Nothing more is collected and the account's runs show as Blocked.
Why it happens
- The program makes passwords expire after a set time.
- The program forced a reset, for example after a security incident or a platform move.
- You changed the password at the program and it now asks to confirm it.
What you can do
- Sign in to the program's own site. It will ask you to choose a new password. Do that there.
- In Routy, open Accounts, click the account, click Edit, and go to the Integration step.
- Click the pencil next to the password and enter the new one.
- Click Test Integration. When it passes, click Save. Saving starts a run straight away and fills in the days that were missed.
See Your account's integration.
When it clears
It closes by itself on the account's next run that completes, which is usually the one your Save starts. If no run is stopped for 3 days, it also closes on its own, and opens again on the next run if the password still has not been changed.