Routy

Frequently Asked Questions

Find answers to common questions about Routy

General

What is Routy and how does it work?

Routy is a business intelligence platform designed specifically for affiliate marketers. It tracks your clicks, conversions, and revenue in real-time, providing detailed analytics and insights to help you optimize your campaigns. Simply connect your affiliate networks, generate tracking links, and start monitoring your performance.

Is there a free trial available?

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. You can test all our tracking, analytics, and reporting features before committing to a paid plan.

Can I track multiple affiliate accounts?

Absolutely! Routy is designed for multi-account management. You can connect unlimited affiliate network accounts and view all your data in a single unified dashboard. Perfect for agencies or affiliates managing multiple brands.

What kind of support do you provide?

We provide email support for all users, with priority support for Pro and Enterprise plans. Enterprise customers also get dedicated account managers and 24/7 phone support. Our comprehensive documentation and video tutorials are available to everyone.

Integration

Which affiliate networks do you support?

Routy supports all major affiliate networks including CJ, ShareASale, Rakuten, Impact, ClickBank, and many more. We also support custom integration via API or webhooks for networks not directly integrated.

Do you offer API access?

Yes! All paid plans include full API access. Our RESTful API allows you to programmatically access your tracking data, create links, manage campaigns, and integrate with your existing tools and workflows.

Technical

How accurate is the tracking?

Our tracking is 99.9% accurate with sub-second latency. We use industry-standard tracking methods including server-side postback tracking, ensuring you never miss a conversion. Our infrastructure is built on AWS with global CDN distribution.

Is my data secure?

Security is our top priority. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 compliant and undergo regular security audits. Your data is backed up daily and stored in multiple geographic regions.

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