Account status

Every account you connect is in one of three states. The state decides whether Routy collects that account's stats, whether its tracking links redirect, and whether it uses one of the account slots in your plan.

You change it from the account's own page, using the actions at the top right. The change takes effect immediately.

Active

The normal state. Routy collects the account's stats on schedule, its tracking links redirect traffic, and it uses one account slot.

Inactive

For "I'm not working with this network at the moment, but I don't want to lose it." Stats collection stops and the links stop redirecting, but nothing is deleted — your links, commission plans, tracking profiles and history all stay exactly as they are, and one click brings the account back.

Deactivating does not free an account slot. The account keeps using one, and you keep paying for it. That is the only difference between Inactive and Closed, and it is the thing worth getting right: if you are at your account limit and deactivate an account to make room for a new one, you will still be at your limit.

Closed

For "I'm done with this one, I want to connect something else instead." Stats collection stops, the links stop redirecting, and the account slot is released so you can connect a different account in its place.

The account stays in your list and its history stays intact — closing is not deleting. Reopening one is possible, but see the next section first.

Reopening a closed account

Because both Active and Inactive use an account slot, moving an account out of Closed — in either direction — needs a free slot. If you are at your plan's account limit, Routy will refuse the change and tell you so.

Two ways forward:

• Close another account you are no longer using, which frees its slot.
• Upgrade your plan for more account slots.

Moving between Active and Inactive is never refused, because the slot is already held either way.

When you go over your account limit

If your plan's account allowance drops below the number of accounts you have — for example after a downgrade — Routy closes the excess for you and notifies you. It closes Inactive accounts first, then the Active ones that have gone longest without an update, so the accounts you are actually working with are the last to go.

Closing (rather than parking) them is deliberate: only closing frees a slot, so only closing actually brings you back under the limit.

Filtering by status

The account list filters on Active by default, so day to day you see only the accounts you are working with. Open the filter and add Inactive or Closed to see the rest.

What changed

Accounts used to have eight statuses. They now have three, and existing accounts were mapped automatically:

Two things you may notice:

• Accounts that showed New or Approved now show Active, and their tracking links work. They were being collected and billed all along — the links were refusing traffic by mistake.
• Accounts that showed Suspended now show Inactive. Nothing about them changed; it is the same state under a clearer name.