Performance Dashboard
The dashboard is the first screen you see after signing in, and it answers one question: how is this month going?
It puts five headline figures, a projection to month end, anything Routy thinks is broken, your best accounts, your biggest movers and two day-by-day charts on a single screen — all for one calendar month at a time.
It is deliberately a summary. When you need to slice the same numbers by brand, country, traffic source or link, use the Report Builder or the Routy Performance dashboard.
Choosing the month
Everything on the page except the Issue Log follows the month picker at the top left.
- The dashboard opens on the current month, which means the 1st up to and including today — a month to date, not a full month.
- Pick a past month and you get that month in full.
- Months that have not happened yet cannot be picked.
- The month is in the web address, so you can bookmark a particular month or send someone a link to exactly what you are looking at.
What each card is compared against is the same span of the previous month — the 1st to the same day number. On the 17th of March, the comparison is the 1st to the 17th of February. That way a part-month is measured against a part-month rather than against a whole one. (There is one exception, on the Commission card — see below.)
Export PDF prints the page as you currently have it, month and all.
Where the numbers come from
Two different sources feed this screen, and knowing which is which explains almost every surprise on it.
- Clicks are what Routy itself tracked on your links. Routy sees these the instant they happen.
- Sign Ups, FTD's, Qualified Players and the underlying revenue are what each affiliate program reported back to you. Routy collects them from your program accounts and from postbacks.
- Commission is Routy's own calculation: your commission plans applied to the activity above — revenue share as a percentage of net revenue, CPA per qualifying deposit, and so on — plus any flat fees. It is Routy's best answer to "what did this activity earn", not a statement of account from the program.
Numbers update continuously as data arrives. There is no overnight batch, so today's figures grow through the day, and a program that reports on a delay will fill in earlier days after the fact. A figure changing between this morning and this afternoon is normal.
Currencies are not converted. Amounts are shown as the programs report them. If your accounts pay in more than one currency, the totals add those amounts together as-is — so check the per-account figures rather than the headline if you work across currencies.
Commission
All five headline cards have the same three parts: the figure for the month so far, the change, and underneath, the figure it is being compared with.
- Green with an up arrow means higher than the comparison period, red with a down arrow means lower, grey means no change.
- An ∞ badge means there was nothing at all in the comparison period, so there is no percentage to calculate.
- Hover any figure to see it in full rather than rounded.
One thing to know about this card in particular. The figure underneath Commission is last month's complete total, not the same run of days — even though the label names a day range. Until the last day of the month you are therefore comparing a part-month against a whole month, and the change will almost always read as a fall. For a like-for-like answer to "am I ahead of last month?", read Commission prediction instead.
What Commission does and does not include
- It includes flat fees alongside performance commission.
- It is calculated by Routy, so where a program's own reported commission differs — because the program has applied a baseline, a negative carryover or a settlement adjustment that a plain rate calculation cannot know about — the two will not match. That difference is information, not an error.
- A negative month never drags the total down. If a program claws back more than it paid for an account in a given calendar month, that account contributes zero for that month rather than a negative number.
Clicks, Sign Ups, FTD's and Qualified Players
The four smaller cards work exactly like Commission, and each compares against the same span of the previous month.
A sign up, a first deposit and a qualification are the program's definitions, not Routy's — two programs can count "qualified" differently, and the dashboard adds up whatever each one sends.
Commission prediction
This card answers "at this rate, where will the month land?"
It shows last month's total on one bar, and on the other, what you have earned so far this month in solid colour with a lighter segment extending it to a projected full month.
The projection is deliberately simple: what you have earned so far, divided by the days so far, multiplied by the number of days in the month. That means:
- It assumes the rest of the month looks like the part you have had. It knows nothing about weekends, a campaign that ends on the 20th, or a program that reports in weekly batches.
- Early in the month it swings hard. On the 2nd it is multiplying two days by fifteen, and any single large day distorts it.
- It does not wait for late-arriving data, so it can understate the month while a slow-reporting program catches up.
- It is a projection of calculated commission, not a promise of payment.
The projection only exists for the current month. Pick a past month and you see two finished totals with nothing extended. If neither month has any commission, the card says so instead.
Issue Log
Everything Routy has noticed going wrong: a tracking link returning an error, a program account whose sign-in was rejected, a domain certificate that would not renew.
- It shows the three most recently seen open issues, and a "+ N more" row when there are others.
- Each row names the kind of thing affected and the kind of problem.
- It is the only card on the page that ignores the month picker — an open problem is open now, regardless of which month you are reading.
- Clicking a row, the "+ N more" row, or More opens the full list.
See Issues for what each kind of problem means and how to clear it. An empty Issue Log is the good outcome, not a sign that something failed to load.
Top Accounts
Your five biggest accounts for the selected month, ranked by whichever measure you choose.
Click the blue word next to Top Accounts by to rank by Commission (the default), Clicks, Sign Ups, FTD's or Qualified Players. The whole card re-ranks, including the badges.
- Each card carries the account's figure for the month and its change against the same span of last month.
- The account name is a link to that account. See Account status for what an account's status means.
- The leader also gets twelve months of history — the eleven whole months before the selected one, plus the selected month.
The last bar in that history is the selected month, and when that is the current month it is only a part-month. A leader in the middle of a strong month will still show a short final bar next to eleven complete ones. That is the shape of the chart, not a decline.
Only five accounts appear. An account missing from this card has not gone anywhere — it simply is not in the top five for the measure you picked, and switching the measure often brings it back.
Top Commissions Drops and Top Commissions Gains
These two tables are the "what changed?" pair. Each compares an account's commission for the selected span with the same span of the previous month, and lists the five that fell furthest and the five that rose furthest.
Reading them:
- They are ranked by percentage, not by money. A small account that doubled can outrank a large one that moved more in absolute terms — which is the point, because the percentage is what tells you something changed.
- Movements under $10 are ignored entirely, so neither table fills up with accounts that wobbled by a few cents.
- An account that earned nothing in the comparison period has no percentage to show. It appears in Gains at 0% and sorts to the bottom, so a brand-new account will not be top of Gains however well it did.
- Fewer than five rows simply means fewer than five accounts moved enough to qualify.
For the full picture behind a mover — which brand, which country, which link — open that account in the Report Builder.
Daily Conversion
Clicks and first-time deposits, one point per day, from the 1st to today.
The two are drawn on separate scales — clicks on the left, FTDs on the right — because one is usually thousands and the other dozens. On a single scale the FTD line would be flat against the bottom. It also means the two lines crossing means nothing; only the shape of each line does.
Days with no activity are drawn as zero rather than skipped, so a gap in reporting shows up as a dip to the floor rather than a straight line across.
Daily Commission
Revenue share, CPA and their total, day by day, with CPA on its own right-hand scale for the same reason.
These lines are the figures your programs reported. The Commission card at the top of the page is Routy's own calculation from your commission plans. They usually track each other closely — but where a program sends through activity without any commission figures, these lines can sit near zero while the Commission card still shows real earnings. The two answer different questions and are not meant to reconcile line by line.
Common questions
The whole dashboard is empty. Either the month you have selected has no activity, or there are no program accounts reporting into Routy yet. Try the previous month first — if that has data, it is a reporting gap and not a setup problem.
A number is different from what it was this morning. Expected. Data lands continuously and programs backfill earlier days when they report late. Figures for the last few days are the most likely to move.
Commission here does not match my program's statement. It is not meant to be the same number. The dashboard's Commission is Routy's calculation from your commission plans; the program's statement is what the program will actually pay, after adjustments Routy cannot see. Compare the two in the per-account integration reports, where the reported and calculated figures sit side by side.
Commission shows a big drop mid-month. Check the Commission prediction card before worrying — the Commission card compares this month so far against the whole of last month, so a fall is the normal mid-month reading.
The Issue Log does not change when I change the month. By design. It always shows what is open now.
An account vanished from Top Accounts. It is outside the top five for the measure currently selected. Switch the measure, or look it up directly.
When to get in touch
Contact support if:
- A figure a program's own portal shows disagrees with what Routy extracted for the same account and date range — that points at an extraction problem rather than a calculation difference.
- An account stops reporting entirely and the Issue Log shows nothing to explain it.
- The dashboard shows an error rather than an empty state after a refresh.
Have the account, the month and the figure you expected ready — those three are enough to trace any number on this page back to what produced it.